Refund Policy

Price and Payment 

The customer can only pay by credit or debit card. Payment for the equipment, services and all applicable delivery charge is in advance, based on the information provided by the Customer. In the event that there are any surcharges (such as overweight/overloaded skip charges, disposal of restricted items etc.) or wasted journey charges, the Customer shall be liable to pay for these fess and Allstone Speedy Skips shall contact the Customer to arrange further payment. 

Any payment made by the Customer shall be deemed conclusive proof of entitlement to payment for the relevant invoice(s) and shall be treated by the Customer as an admission accordingly. 

Cancellation and Refund 

Your may cancel your order for Equipment and/or service by giving us notice at any time before the day of delivery, or we start incurring costs. 

If you cancel an order and you have made any payments in advance for equipment that has not been delivered to you. Allstone Speedy Skips shall refund those amounts to you less £10.00 to cover admin and transaction fees. 

If the driver has left to deliver your equipment or service when you request cancellation you will be refunded the amount less £45 + Vat 

Termination 

If the period of hire has a fixed duration neither the Customer nor Allstone Speedy Skips shall be entitled to terminate the contract before the expiry period unless agreed with the other party. If the period of hire does not have a fixed duration either the Customer or Allstone Speedy Skips is entitled to terminate the Contract upon giving the other party any agreed period of notice (if no period of notice has been agreed, the default notice period should be 1 days notice in writing). 

In the event that the Contract is terminated the Customer shall pay Allstone Speedy Skips without deduction or set-off any sums outstanding as at the date of termination which relate to the hire of the equipment (e.g. additional costs of removal of the equipment for disposal). 

Risk and Title to Equipment 

Risk in the Equipment will pass immediately to the customer when they leave the physical possession of control of Allstone Speedy Skips. Risk in the Equipment hired will not pass back to Allstone Speedy Skips from the customer until the Equipment is back in the physical possession of Allstone Speedy Skips. This shall apply even if Allstone Speedy Skips has agreed to cease charging for the hire of the Equipment. 

Title in the Equipment hired remains at all times with the Owner. The Customer has no right, title or interest in the equipment except that it is hired to the Customer. The Customer must not deal with the title or any interest in the Equipment hired. This includes but is not limited to selling, assigning, mortgaging, pledging, charging, securing, hiring, exercising a lien and/or lending.